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Understand Your Rights Before You Play

Using 7r7 means you agree to our terms as they apply in your region. Access, eligibility and account conditions all depend on your local law — we've set out the key points here so you know exactly where you stand before you open an…

Jurisdiction-dependent accessAccount eligibility conditionsbKash, Nagad, Rocket usage termsData handling and retentionContact us for any legal query
7r7 Understand Your Rights Before You Play
LEGAL CONTACT PATHS

Reach Us About Any Legal Matter

If you have a question about our terms, your account rights, or how your data is used, our support team is the right place to start. We handle legal queries through the same channels as account support — you do not need a separate process.

Live Chat Open the chat widget from any page on 7r7. Describe your legal query clearly and our team will direct it to the right person or escalate it if needed.
Email Support Send your query in writing to our support address. Email is the preferred channel for formal legal requests, account data queries or written confirmation of any policy point.
Account Help Centre Log into your account and open the Help section. From there you can raise a formal request about data access, account closure or any terms-related concern directly from your wallet.
HOW WE HANDLE THIS

Our Approach to Data, Security and Account Rights

We collect only what is necessary to operate your account and process transactions. That means your bKash, Nagad or Rocket payment details are logged for transaction verification, not shared with third parties for marketing. Account security uses standard encryption and OTP-based login verification so only you can access your wallet. Here is how we approach each key area.

Data Retention

Transaction and account data is retained for as long as required by applicable financial and operational rules. You can request a summary of your stored data through the Help Centre at any time.

Cookie Use

We use functional and analytical cookies to keep your session active and understand how the lobby is used. You can adjust cookie preferences in your browser settings without losing account access.

Account Security

Login requires OTP verification sent to your registered mobile number — the same number linked to your bKash or Nagad wallet. If you suspect unauthorised access, contact support immediately to lock the account.

Requesting Changes

To update personal details, close your account or request data deletion, raise a formal request through email or the Help Centre. We aim to respond within a reasonable period and confirm all changes in writing.

Your Legal Questions, Clearly Answered

These are the questions we hear most often about our terms, your account rights and how legal conditions apply in Bangladesh. If your question is not here, reach us through live chat or email.

Yes. Access and eligibility depend on the laws of your region. You are responsible for confirming that online casino use is permitted where you are before opening an account.

Payment transactions processed through bKash, Nagad or Rocket are logged in your account history for verification purposes. That data is not shared with third-party marketing services.

Yes. Submit a written request through email or the Help Centre. We will compile your account and transaction data and return it to you within a reasonable timeframe.

Closure requests are processed through the Help Centre. Certain transaction records may be retained for the period required under applicable financial rules even after closure is confirmed.

We notify active account holders of material changes. Continuing to use the platform after an update is posted counts as acceptance of the revised terms.

Email our support team with a formal written complaint. If the matter is not resolved at support level, it can be escalated. We aim to acknowledge all formal complaints promptly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.