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What You Agree To When You Use 7r7

These terms set out the rules that apply when you open an account and use our lobby — covering everything from how your bKash, Nagad, or Rocket wallet connects to your account, to what we expect from you as an account holder.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal conditionsAccount security dutiesJurisdiction-dependent access
7r7 What You Agree To When You Use 7r7
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear, or you believe a rule has been applied incorrectly to your account, our support team can help. We handle account-related queries through the channels below. For wallet-specific disputes — for example, a bKash deposit that was debited but not credited — include your transaction reference number when you write to us so we can trace it quickly.

Live Chat Open the chat widget in your account dashboard to raise a terms query directly. Response times vary; have your account ID ready.
Email Support Send detailed terms or wallet-dispute queries to our support address. Attach any transaction screenshots from your bKash, Nagad, or Rocket app.
Account Help Centre Browse the Help Centre inside your account for answers to common terms questions, wallet verification steps, and withdrawal condition checks.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Obligations Under These Terms

We take account security seriously. Your login credentials are your responsibility — do not share your password or OTP with anyone, including people claiming to be from our team. We will never ask for your full PIN or wallet password. If you suspect your account has been accessed without your permission, contact us immediately through live chat so we can freeze the account and investigate.

Account Ownership Each account belongs to one person. You may not operate an account on behalf of someone else or open more than one account under different details.
Wallet Name Matching Your bKash, Nagad, or Rocket number must match the name on your 7r7 account. Mismatches trigger a manual review before any withdrawal is processed.
Terms Change Notification When we update these terms, we flag it inside your account dashboard. Check the notification panel after logging in to stay current with any changes.
Data Retention We retain transaction records and account activity logs in line with our privacy policy. You can request a summary of your data through the account Help Centre.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — from wallet rules to account changes and what happens if you want to close your account.

Access to 7r7 depends on local law and your eligible region. These terms apply uniformly to all accounts, but your right to use the platform is subject to the laws where you are located.

No. Your wallet must be registered in your own name and match your account details. Deposits from a third-party bKash or Nagad number may be rejected or held pending verification.

If you do not agree to updated terms, you should stop using the account and contact us to request closure. Continued use of the platform signals acceptance of the revised terms.

Raise the dispute through live chat or email, including your Rocket or Nagad transaction reference. Our team will review the relevant account records and respond with a resolution.

Yes. Opening duplicate accounts, providing false registration details, or attempting to manipulate wallet verification can each result in suspension or permanent account closure.

Log in, go to the Help Centre, and submit a data request. We will compile your transaction history and account activity records and deliver them to your registered contact details.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.